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Tips and advice on working in a dental office.

A Simplified Approach To Dental Insurance and Billing

There’s a lot that goes into the insurance and billing portion of running a dental practice. It’s such a big part of the front desk that whole companies exist just to provide outside support for it. I’m not against outsourcing. But I don’t think it’s necessarily right for every office. In fact, there is no … ...

Working In A Dental Office During The Covid-19 Pandemic

When I started my dental career, amalgam was still cool and Hipaa wasn’t even a word. I’m as old as film and paper charts, and I’m here to tell you that working in a dental office during the covid-19 pandemic is a whole new ballgame. It has impacted every position and system in the office. … ...

Dental Office Drama

If you’ve ever worked in a dental office, you know what I mean by dental office drama. In some offices it feels like a living, breathing presence. Right up there with the playground and the high school cafeteria. It’s a shame because it can make for some long and stressful work days. It’s a rare … ...

Attributes Of A Good Dental Assistant

Every position plays a vital role in the dental office. That’s the absolute truth. But I’ve always felt like Dental Assistants are the glue that hold the whole place together. If you’re a Hygienist or you work at the front desk, your job is pretty departmentalized. But if you’re an Assistant, you’re kind of all … ...

What Do Dental Patients Really Care About?

It seems like we’re always looking for ways to bring in new patients to keep our practice growing and healthy. But it’s just as important to make sure we’re keeping the patients that we already have. Sometimes they just disappear with no explanations and no good-bye. I always wonder what makes them just leave like … ...